This globally recognized Information Technology Service Management Standard was inspired from the British Standard BS 15000 model and aligned with the process approach defined by the Office of Government Commerce (OGC)'s IT Infrastructure Library (ITIL). ISO 20000 has been designed to shape consistency into the management of IT services and infrastructure, either internal or outsourced, benefiting employees and clients. The ultimate goal being effective overall IT service management, the standard is based on key processes ranging from service level management reporting, budgeting and accounting for IT services, to information security, supplier, incident, change and release management.
ISO 27001 is an International Standard giving requirements related to Information Security Management System in order to enable an organization to assess its risk and implement appropriate controls to preserve confidentiality, integrity and availability of information assets.
The fundamental
aim is to protect the information of your organization getting into the wrong hands or losing it forever.
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