Within the hospitality trade, quality assurance services are a critical factor in determining that products are safe and reliable prior to guest use and interaction. Hoteliers, restaurateurs, and suppliers need to be confident that products meet guest expectations along with the required safety, regulatory and government standards globally. Additionally, a company’s efforts towards being “green and ethical” are no longer options but a necessity to maintain brand image. New legislation, voluntary standards and guest needs are making companies more accountable for the impact of their products and business practices on the environment and society. As a result, owners and operators are moving towards a model to “verify” compliance to risk management initiatives, as opposed to full dependency on supplier relationships.