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Consumer Products Testing

Managing Risk • Driving Quality • Protecting Brand

BUSINESS CHALLENGE


In today’s highly complex and changing consumer marketplace, manufacturers and retailers need to be confident that the products they deliver to market meet consumer expectations along with the required safety, regulatory and government standards globally. The need to meet these objectives is crucial. Non-compliant products risk being recalled. Poor quality products can result in consumer dissatisfaction and product returns. Both can negatively impact brand image.
  

OUR APPROACH

Consumer product testing is the evaluation of goods sold in the retail marketplace and begins with understanding the product from your point-of-view. Where will the product be marketed? Who will use the product? What are your quality expectations? The answers help identify the regulatory and quality standards for your product – and consequently the appropriate testing so you can sell, manufacture, or distribute your product anywhere in the world with confidence.
 
Our ability to deliver testing services throughout the world addressing global regulatory and performance requirements is driven by our technical governance as well as client and industry recognitions / accreditations. Whether it be global correlations, protocol development and technical audits; working with 23 out of the top 25 global brands; or accreditation from the worlds leading players such as A2LA, BSI, CNAS, COFRAC (Accreditation 1-0194, scope available on www.cofrac.fr), CPSC, DAkkS, FCC, HKAS, IEC, ISTA, NABL, PNAC, SINGLAS, UKAS, VILAS and WRAP, we have the license to operate, technical know-how and relationships to support you globally.


KEY BENEFITS
 

A consumer products testing program can assist your company to:
 

 
 

OUR SOLUTION


We have been partnering with manufacturers, sourcing companies, trading companies, exporters and importers, brands and retailers in meeting the requirements of today’s challenging marketplace for decades. With over 120 labs and offices worldwide, our in-depth technical knowledge allows us to conduct testing in accordance with international, industry and regulatory standards worldwide.
 
We offer an extensive range of specialized testing services for a full-range of products including hard goods, toys and juvenile products, soft goods, footwear, premiums, electrical and electronic products, wireless electronics including wearables, automotive, health, food, beauty and household products. Our testing portfolio includes:  
 
• 
Quality / Performance:
Improve product performance and minimize returns / failures by benchmarking the performance of how your products compare against user expectations and competitors products. Some of the more common tests include colorfastness / tear strength on apparel, heel strength on footwear, seat strength on furniture and drop testing for toys & electrical products.
Chemical / Restricted Substances: Meet regulatory, industry and consumer requirements for chemical substances by addressing chemical concerns throughout the complete supply chain & product life cycle.
Environmental Performance: Measure the energy or water used by your product. We can additionally compare life cycle assessment of your product versus previous models or your competitors’ product.
• Safety: Demonstrate your products comply with safety requirements including flammability, electrical
safety and physical safety issues such as choking safety.
• Wireless/Smartworld: Demonstrate conformance against the growing wireless/smartworld requirements by assessing your product against requirements such as NFC, Bluetooth, WiFi, 3G/LTE.
• Electromagnetic Compatibility: Validate that the electromagnetic interference transmitted by your
product is within the accepted range and that your product and its functionalities are themselves not negatively influenced by electromagnetic interferences.
• Reliability: Demonstrate the reliability of your product and assess against real life conditions of the
product under transportation and in its intended environment. We assess against criteria including vibration, temperature, pressure, humidity, dust and water. 
• Grid Connection: Verify the safety of the electrical grid when an inverter performs the conversion of the variable DC output of a Photovoltaic (PV) module or wind turbines into a utility frequency AC current that can be fed into the commercial electrical grid.
 

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Consumer Products Services

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