Our Key asset is our People

Bureau Veritas is a Testing, Inspection and Certification (TIC) services company dedicated to delivering high quality in everything we do.

Our first goal is to attract and retain the very best people.

If you share our passion to help businesses improve their Quality, Health & Safety, Environmental and Social Responsibility issues, come and join our teams.

Meet our People

Marc HANNETEL

Marine Surveyor based in Brest, France

I like the humain side of my job: listening to the client's needs, explaining technical requirements, building relationships of mutual trust, always keeping in mind that safety is the priority.

Stéphanie KHAYAT

Assistant Manager Operations Softlines in Consumer Products Services laboratories based in Hambourg, Germany

When I started working, I was very intimidated by speaking in front of clients. Now I feel perfectly at ease holding 15 people meetings.

Testimonials

Doris MOK

Government Services & International Trade (GSIT)

Director, GSIT Asia Pacific

China - Joined in 1996

…you won’t find such a high level of loyalty, hard work and integrity in many other places.” Read story

Doris MOK

Government Services & International Trade (GSIT)

Director, GSIT Asia Pacific

China - Joined in 1996

Briefly explain your work.

I’ve spent my entire career at Bureau Veritas in Government Services & International Trade (GSIT), working my way up from Manager to Vice President in 18 years, with the support of Head Office and teamwork in Asia. As VP for GSIT Asia Pacific, I devise and implement business strategies in Asia with the regional management and am in charge of profits and loss accountability for the GSIT business in Asia. I also supervise and monitor the operations of the business in Asia and identify synergies with other divisions in the different countries of the region, launching shared services where appropriate. Finally, I have overall responsibility to ensure compliance of GSIT Asia with Group guidelines for Ethics, Quality and Risk Management.

What do you enjoy the most about your job?

I have enjoyed growing together with the company over 18 years. The favorite part of my job is having the ability to work independently with the trust of my management. It is fantastic to work with people that care about their company and doing a good job. This is a rare quality; you won’t find such a high level of loyalty, hard work and integrity in many other places.

What has been your most challenging experience at Bureau Veritas?

At the end of 2003, I moved to Shanghai from Hong Kong to lead a re-engineering project that involved grouping all our CREs in Asia (Centers of Relation with Exporters) in one Regional Centre in Shanghai. It was immensely challenging because many people didn’t want to see the CREs in Hong Kong, Japan, Korea, Singapore and Taiwan close. I went to great efforts to demonstrate the benefits of the project. In addition, I started from scratch by setting up a team of 54 members in Regional Centre Shanghai. The significant improvements in overall quality and productivity showed that the re-engineering project was the right decision, even if it was a painful one.

How would you describe working at Bureau Veritas?

My job is stimulating and challenging, with a sense of achievement. In 2003, there was only one Coordinator and 5 Inspectors in GSIT China. Today we have 432 employees and expect to reach 500 by the end of this year.

Another important aspect is the multicultural angle. I have previously worked in Bureau Veritas Hong Kong, Singapore and currently in Shanghai. I have met with dozens of overseas delegations from Asia, Middle East & Africa, which has widened my exposure to cultural differences and international management. This kind of experience is invaluable and useful in life.

What skills and qualities have you developed in your job?

The biggest gains have been in my management skills and leadership qualities, which I’ve acquired through practical experience. In addition, my interpersonal skills have been enhanced thanks to regular contact with clients.

I attended the first wave of BV Academy, which is an Executive Management Course at INSEAD in France sponsored by Bureau Veritas. It offered a comprehensive range of organizational management with the participation of managers, leaders and entrepreneurs so that we could learn from each other. It was tailor-made for the managers of Bureau Veritas, to be more applicable to their real world situations. It also taught me leadership skills.

What 3 words best describe Bureau Veritas for you?

Confidence, Ambition and Training. Our motto is “moving forward with confidence”, you can see the ambition in our growth over the last decade here in China, and Bureau Veritas has a reputation for investing in people and training.

Brian GROENEWALD

Industry & Facilities (I&F)

Director of Coal (South Africa)

South Africa - Joined in 2002

You are allowed to manage and make decisions and take ownership for these actions. This makes the work both challenging and rewarding.” Read story

Brian GROENEWALD

Industry & Facilities (I&F)

Director of Coal (South Africa)

South Africa - Joined in XXXX

Briefly explain your work at Bureau Veritas.

I am responsible for all coal related activities for Bureau Veritas in South Africa and technical assistance to Mozambique. This includes coal exploration, mine site laboratories and port activities. I started at Bureau Veritas as manager of the old ACT coal exploration laboratory. I then became manager of Coal Exploration (Southern Africa) before moving into my current position as Director of Coal (South Africa). My career path has been made possible in large part by the support of management in Bureau Veritas and them believing in my capabilities, joined with my personal drive to succeed at the highest level.

What do you enjoy the most about it?

The challenge of supplying our customers with the best possible service and being the preferred service supplier in South Africa, while being cost effective and a profitable unit—this is what I enjoy the most. I have also enjoyed growing and learning in and about the coal industry and all the various aspects of service supplying in the coal industry.

What has been your most challenging experience at Bureau Veritas?

I came to Bureau Veritas following an acquisition. It was challenging making the move from a small company into Bureau Veritas, and managing the staff to accept the changes. Another big challenge that I’m proud of is managing the process of building and setting up two of the world’s largest exploration laboratories from scratch.

How would you describe working at Bureau Veritas?

Within Bureau Veritas you have a worldwide network of expertise and experience you can draw from. You are allowed to manage and make decisions and take ownership for these actions. This makes the work both challenging and rewarding.

What skills and qualities have you developed in your job?

Some of the skills I developed in my job include financial management (including budgets), managing staff on a large scale, looking at the broader picture within Bureau Veritas over all sectors, and client liaison at all levels with our customers.

What 3 words best describe Bureau Veritas for you?

Quality, growth, support

Anne-Laure DE CHAMMARD

Industry & Facilities (I&F)

Regional Director

France - Joined in 2014

My job helps me develop skills such as people management, with the idea that having people with the right talents at the right place is critical for the strategic development of my region.” Read story

Anne-Laure DE CHAMMARD

Industry & Facilities (I&F)

Regional Director

France - Joined in 2014

Describe your career path in Bureau Veritas.

Before joining Bureau Veritas, I was deputy director of the Public Private Partnership (PPP) department at the French Ministry for Transport, Environment and Energy, where I managed major PPP infrastructure projects (highways, high-speed railways, etc). Before that, I worked at the Boston Consulting Group as a strategy consultant.

Explain your work at Bureau Veritas.

As Regional Director, I am responsible for the construction (CTC) and in-service inspection and verification services (IVS) activities of Bureau Veritas in three French regions. It is a €30 million revenue business with a workforce of about 360 employees. My responsibilities include developing these activities, improving the business performances, as well as motivating and building my teams, with a continued focus on ethics, quality of service and operational excellence.

What do you enjoy the most about it?

I enjoy getting people to work efficiently together to achieve a common objective. I also like the diversity of the challenges I deal with every day, encompassing both strategic and long-term issues, as well as operational and hands-on problems to solve.

What has been your most challenging experience at Bureau Veritas?

Embracing my new role in a field that is very different from what I was doing before was, of course, a challenge. The learning curve was steep, and I had to learn to manage people who are much more skilled than me in their field of expertise. But my teams’ dedication towards a common success has been very helpful and made this challenge very exciting.

How would you describe working at Bureau Veritas?

Although it has grown very rapidly over the past decade, Bureau Veritas has managed to keep its entrepreneurial DNA. This is reflected in the company organization: at each and every level, the managers are responsible and accountable for their team, their results, and the decisions they make, each of them running their business inside the firm. This entrepreneurial business model encourages innovation and growth at every level.

What skills and qualities have you developed in your job?

My job helps me develop skills such as people management, with the idea that having people with the right talents at the right place is critical for the strategic development of my region. It is also about motivating people to go beyond technical excellence, to think outside the box and to better anticipate the needs of our clients.

What 3 words best describe Bureau Veritas for you?

Entrepreneurship, ethical integrity, dedication to excellence

Dana EGG

Commodities

Manager Business Development

USA - Joined in 2010

Adaptability has now become one of my greatest strengths!” Read story

Dana EGG

Commodities

Manager Business Development

USA - Joined in 2010

Describe your career path in Bureau Veritas.

I initially joined Inspectorate’s Business Development team as a Marketing Analyst and within 18 months, I was promoted to Marketing Manager. It was during this time that Inspectorate joined the Bureau Veritas family and we quickly catapulted to become a world leader in Testing, Inspection and Certification. Soon afterwards, I received an invitation to work on a global project, based in the UK. At the conclusion of this project, I was offered the position of Director of Business Development for the US Oil & Petrochemical division based in Houston, Texas.

Briefly explain your work.

I am responsible for the overview and strategic direction of business development activities in the Oil and Petrochemical Division to support the attainment of financial budget and forecasts. My team works directly with key account managers and regional operational management for the development of new business, including geographical, product and acquisitive expansion. We are in front of our customers on a daily basis in order to identify opportunities, maintain accounts and mitigate risks.

What do you enjoy the most about it?

We are in a competitive world. We need to continuously challenge ourselves and look for ways to expand our market share. This involves thinking outside of the box and changing our mindset to deliver results. The position that I hold now is pivotal in driving this forward, which motivates and inspires me every day. I am lucky that I have a strong team supporting the same initiative and feel that together we will accomplish great things. It’s also safe to say that the work is never boring!

What has helped you progress in your career at Bureau Veritas?

My initiative and self-motivation. When I joined the company, I had zero experience in this industry and quickly realized that it was sink or swim. I was lucky to have a great mentor and support functions around me, but there was no formal training or anyone to hold my hand. I started building my network and knowledge base until I felt comfortable going after my own projects and accounts. It is this initiative that has allowed my superiors to trust that I will continue to be productive and grow within the company. Coupled with this drive to succeed, I have an unrelenting work ethic and desire for perfection, though I realize this can be a fault at times! Other than these things, I have a passion for learning, set high goals, am honest, and never say no.

What has been your most challenging experience at Bureau Veritas?

This is a tough question as every day produces its own set of unique challenges. I suppose I could say that my last placement abroad was a significant adjustment initially. Overcoming the challenges of living and working abroad increased my resourcefulness and resilience. Adaptability has now become one of my greatest strengths! I reaped a wealth of other benefits from this experience, with the most important being the global network I developed while working there. In a world where international business is the standard, this is a great asset.

How would you describe working at Bureau Veritas?

The atmosphere is phenomenal. Being a large corporation may make some worry about things such as politics and red tape -- Bureau Veritas is not like that. We are a diversified family but every man and woman I have met here has been encouraging, supportive and genuinely cares about the values and vision of the company.

What skills and qualities have you developed in your job?

Embracing and driving change. Our industry is ever changing and we have to continuously adapt to our customers’ needs and market demands. I’ve also found that my ability to multi-task and prioritize has sharpened due to increasing responsibilities, though it is still easy to get overwhelmed!

In terms of formal training, during BV Academy, we focused on the Bureau Veritas pursuit of Excellence through Customer Service, LEAN Management, 5s techniques and proper leadership. I now better understand the mission and vision of Bureau Veritas across divisions as well as how we are growing and driving efficiency through best practice techniques. Another key point was how to effectively manage performance and develop our people to be the leaders of tomorrow.

What 3 words best describe Bureau Veritas for you?

Innovation. Stability. Excellence.

Inci DOGUSAN

Industry & Facilities (I&F)

Country Chief Executive, Kazakhstan

Kazakhstan - Joined in 1998

I think it’s a very good place to start working, for a young engineer and if you’re a woman. I wouldn’t have stayed if I didn’t like it!” Read story

Inci DOGUSAN

Industry & Facilities (I&F)

Country Chief Executive, Kazakhstan

Kazakhstan - Joined in 1998

Please briefly explain your work at Bureau Veritas.

As Country Chief Executive I’m in charge of everything locally, but mainly business development, human resources, financial management and ensuring that the budget is met. I have a team of around 300 people right now, working both in support functions and operations. We have very large projects in oil and gas, and one of my objectives is to diversify into other businesses. We are trying to strengthen the Bureau Veritas brand in Kazakhstan.

What do you enjoy the most about it?

I enjoy the human resources part the most, because Bureau Veritas’ only asset is its people. It is our biggest and most important one. By working with people and developing them, I can find their talents, detect the improvement areas and push them to go beyond their limits. It’s what is most challenging, but at the same time the thing that I enjoy the most.

The international experience is also fantastic. It’s something I’ve always sought out—I guess it started when I was an exchange student in the US in high school. Today, I work with team members and clients from different cultures. Understanding these differences enables me to adapt to and accept them. You learn there’s more than one way to do things.

Another thing I love is the oil and gas sector. What I like about it is that it’s the mother of all the industries. Standards are produced in oil and gas first and then dispersed to other industries. So it is a very good environment for learning, for experiencing very challenging new technologies. You can be part of the new developments. I have experienced other industries over my career, but I still like oil and gas the most, because it is really the starting point for everything in the industrial world.

What has been your most challenging experience at Bureau Veritas?

It was both difficult and funny! Back around 2002 I had to audit an offshore facility in Kazakhstan. Offshore wasn’t a common place for women at the time, and you have to go thorugh some very physically challenging training, including simulators and evacuation, to be allowed to go out by helicopter.

I completed the training, and then we went offshore. We took a picture of all of us wearing these special suits that make you look like astronauts. It was all over Bureau Veritas, because I was one of the first women to go offshore. So it was both challenging and fun—and was the start of my relationship with Kazakhstan.

How would you describe working at Bureau Veritas?

I joined Bureau Veritas as a young engineer, so it’s like the second university for me. Most of what I know today I learned at Bureau Veritas. I have been working for Bureau Veritas for more than 15 years now, but I still learn something new every day. Bureau Veritas gives you the opportunities if you want to take the opportunities. So I think it’s a very good place to start working, for a young engineer and if you’re a woman. I wouldn’t have stayed if I didn’t like it!

What skills and qualities have you developed in your job?

I have developed my managerial skills. I was not aware of this part of business before I became a manager and I did it step by step. When I was offered this position in Kazakhstan, which is very challenging because we have very ambitious plans here, I never doubted myself because I knew that I had been well trained and that I would get all the support that I would need. I’ve also gone through training in technical areas, in methodology and in finance.

What 3 words best describe Bureau Veritas for you?

“One company” because we are one. Second is “development by example” because there are so many areas where you can grow based on the examples set by others. And the main ones is “challenge” because there’s always something new around the corner. You need to adapt yourself because there is always a new challenge.

Jorge RISUENO

Industry & Facilities (I&F)

Finance Director

South West Europe (based in Spain) - Joined in 2000

I believe that every day you learn something new is a day worth working.” Read story

Jorge RISUENO

Industry & Facilities (I&F)

Finance Director

South West Europe (based in Spain) - Joined in 2000

What has been your career path in Bureau Veritas?

After completing my university studies in UK, I joined Bureau Veritas in Head Office (Paris) for a work placement as a Finance systems and processes consultant in 2000. At that time, the size and the worldwide footprint of Bureau Veritas was already impressive to me. In the interviews held during the selection process, I found the project very interesting and a very dynamic and enthusiastic team.

After participating in different projects worldwide, involving mainly acquisitions, I was appointed Portugal CFO in 2004 and participated in the integration of the recently acquired RINAVE group. In 2007 I joined the Bureau Veritas Spain team to assist in the integration of the ECA group (over €200M Revenue) where I hold my current position as CFO since the end of 2011.

Please briefly explain your work at Bureau Veritas.

I am currently the CFO of the South West Europe Region (Spain & Portugal) which is an organization of over €100M and 2,000 employees.

What do you enjoy the most about it?

What I enjoy the most is the team I have the chance to work with: A group of dedicated professionals who are very motivated despite the difficult economic situation. I also love the large diversity of projects and challenges we face, which allows me to constantly learn and grow “without living the same day twice”.

Working on international projects in a worldwide company like Bureau Veritas has given me the chance to learn from different cultures, which, in my opinion, is a very valuable asset especially when you are shaping yourself both at personal and professional level.

Since the very beginning I have enjoyed my job, always played for the team and tried to learn from everyone I had the chance to work with (regardless of the hierarchy or field of expertise). I believe that every day you learn something new is a day worth working.

Working in a multinational with such record and projection of growth, both internal and through acquisitions, can offer many opportunities in Finance and other different fields. Since I also looked forward to experience life abroad in different countries, Bureau Veritas was the perfect fit and I still think so up to this day.

What has been your most challenging experience at Bureau Veritas?

In 2012, due to the lack of public investment, we had to resize and divest the infrastructure activity in Spain. It was a great challenge and ultimately a success, thanks to a tremendous effort from the whole top management team in Spain.

I expect to continue contributing to the stabilization and growth of Bureau Veritas in Spain and Portugal, now part of a recently enlarged Europe Zone, both as a business partner and as a key member of the group Finance team.

What skills and qualities have you developed in your job?

I have learned to be very process and efficiency-oriented (what they call nowadays “lean”), to lead by example and have a “Let’s Do It” approach.

Besides becoming fluent in four languages, my international experience has helped me gain a global vision and knowledge of the organization, which enables me to solve problems with the support of a worldwide network. On a personal level, understanding and accepting diversity helped me to become a much more open-minded and tolerant person.

What words best describe Bureau Veritas for you?

Reliable: Almost 200 years of heritage demonstrates the soundness of Bureau Veritas, the excellent and consistent work performed by a large number of people and the safety that Bureau Veritas “is here to stay” (not many companies in Spain can currently say this).

Growth: The company has multiplied its size by four since I joined and it continues to grow, with a very ambitious plan for the next years. This represents a continuous and interesting challenge as well as career opportunities.

Rosie WANG

Consumer Products Services

Director Softline and Footwear

China - Joined in 2011

Also, we have a great team in North China who I enjoy working with; we are like a big family. We support and help each other all the time, which makes me feel good.” Read story

Rosie WANG

Consumer Products Services

Director Softline and Footwear

China - Joined in 2011

Please briefly explain your work at Bureau Veritas.

I have been working in Bureau Veritas for more than three years as General Manager for Softline & Footwear business unit of the Consumer Product Services division North China, based in Shanghai. I manage seven laboratories with around 1,000 employees around the country.

What do you enjoy the most about it?

People development, because I enjoy seeing my teams progress each year. I am proud of our managers’ growth in the past three years. They have developed their team and have become more mature and professional. As a result, the team culture is now based on continuous learning, teamwork and being results driven.

What has been your most challenging experience at Bureau Veritas?

Leading the team and continuously driving two-figure business growth each year from 2011 to 2013, despite a tough market, stiff competition and talent management challenges. Changing people’s mindset during the recent fast-growth years, in order to continuously drive our service to meet market and client needs, is the most challenging piece. It is the key success factor when competing with our competition.

How would you describe working at Bureau Veritas?

I would describe it as challenging, but I like that because the challenges push me to learn new skills and develop. Also, we have a great team in North China who I enjoy working with; we are like a big family. We support and help each other all the time, which makes me feel good.

What skills and qualities have you developed in your job?

The first are leadership skills, which I’ve acquired through managing seven labs in North China. Each lab has a very different scale and business model. Also, I’ve learned finance management, as Bureau Veritas has a very strong finance management process/system. The third would be strategic business planning, as I’ve helped drive the implementation of a five-year strategic business plan to grow market share in North China.

What 3 words best describe Bureau Veritas for you?

Integrity because Bureau Veritas has a very good reputation for integrity in the market

Performance because we are a performance driven company

Challenging because our work is made up of exciting challenges

Rui FERNANDES

Industry & Facilities (I&F)

Industry Manager

Singapore - Joined in 2007

It’s great to have the possibility to interact and create connections, to work with multidisciplinary teams from different parts of the world and to work with so many people from so many different cultures.” Read story

Rui FERNANDES

Industry & Facilities (I&F)

Industry Manager

Singapore - Joined in 2007

Describe your career path in Bureau Veritas

I started in Barcelona as International Projects Manager running the Shop Inspection business. Basically in that department we were in charge of all the Industrial projects of Iberian companies abroad and of all projects in Iberia for Procurement activities. After three years in Spain I was invited to join the newly created Procurement Business Line in the Head Office in Paris. Here we defined an ambitious strategic growth plan in key countries, seeking worldwide leadership in this segment. Then I was named Industry Manager in Singapore.

Briefly explain your work at Bureau Veritas.

I manage the Industry business according to budget and Bureau Veritas guidelines. I’m responsible for the Industry business, including Inspection, Large Contracts, Consulting and Product Certification in line with our targets, managing a team of highly competent people and expanding the business as per our business plan.

What do you enjoy the most about it?

I enjoy the challenge of working in a very competitive and fast paced context. It’s also great to have the possibility to interact and create connections, to work with multidisciplinary teams from different parts of the world and to work with so many people from so many different cultures. It is also motivating to know that I contribute to generating added value for the Bureau Veritas organization.

I believe I was lucky with all my direct managers. All of them transmitted to me a mix of complementary values that are key to succeeding. To those we need to add a solid international perspective and educational background together with strong international expertise and multicultural perspective.

What has been your most challenging experience at Bureau Veritas?

Dealing with so many different cultures and multidisciplinary teams and trying to converge everyone around the same strategy and company objectives. Working with such a large number of countries, with such different projects, is quite demanding and challenging at the same time. In Bureau Veritas, the objectives are always front of mind and significant growth is always expected.

This international experience has taught me that it takes a global vision to be successful in a globalized world. I have been travelling extensively since 2006. In some years, I’ve had more than 50 different missions a year, which have always taught me important lessons.

What skills and qualities have you developed in your job?

Over the years I’ve developed my leadership, project management, strategic thinking and entrepreneurial skills, along with strong relationship capabilities. I understand the different aspects of the Oil & Gas market and have deep knowledge of the many services we have in our Industry portfolio.

One thing that has helped accelerate my learning was participating in the Singapore BV Academy in May 2013. The interaction with key managers of the Group is still bearing fruit for me today through the frequent interactions we have. Through this program, Leadership, Strategy and LEAN Management became part of our everyday routine and operations—and that says it all.

What 3 words best describe Bureau Veritas for you?

Global, Reliable, Qualified.

Wenjiang LI

Industry & Facilities (I&F)

General Industry (ING) Director, Greater China

China - Joined in 2005

After 10 years in Bureau Veritas, I’ve become a different person.” Read story

Wenjiang LI

Industry & Facilities (I&F)

General Industry (ING) Director, Greater China

China - Joined in 2005

What has been your career path in Bureau Veritas?

I joined Bureau Veritas as a fresh graduate at the head office in Paris after my MBA. I saw the company as a market leader with a long history yet full of energy. That gave me confidence. Also the job looked interesting. I chose Bureau Veritas from among several offers because of the variety of industries I can work in. The second reason was at that moment Bureau Veritas China was changing the management team and there was room for me.

I was transferred to China in August 2005, first as Marketing Manager and then as Central Business Development department manager. From 2008 to 2012 I worked in Power & Utilities, finishing as Senior Manager of the Power & Utilities Department before being transferred back to Central Business Development in 2012. In January 2014, I was appointed the General Industry Director and continue to be the Central Business Development Director until my replacement is found.

Briefly explain your work at Bureau Veritas.

I currently hold two roles for the Greater China region. I am General Industry Director and the acting Central Business Development Director. The General Industry Director position is an operational position with Profit & Loss Responsibility for the General Industry sector, which consists of 5 department, 465 employees and more than €35 million in annual revenues. As in other operation roles in Bureau Veritas, I’m responsible for all operation issues related to sales and marketing, project execution, quality, health, safety & environment, talent, and organizational management. The Central Business Development Director is a Marketing & Sales director position covering sales management; key account management system and daily marketing activities.

What do you enjoy the most about it?

Meeting client, understanding their concerns and needs, then designing Bureau Veritas solution to bring value to them. Client satisfaction is the happiest thing for me. The variety of different positions I have held in the company and the different roles have been great as well. These roles have helped me to understand the company and the market better, so that I can develop new capabilities along the way.

What has been your most challenging experience at Bureau Veritas?

The current experience is actually the most challenging one! It’s hard work holding down two jobs. As tough as it is, this experience is also very valuable since it forces me to be more efficient during work, delegate more, and be LEAN at everything I do. I think this experience will prepare me for more responsibilities in the future in Bureau Veritas. More responsibilities in China, or move internationally.

How would you describe working at Bureau Veritas?

Working at Bureau Veritas is a fantastic experience. Here I can work with clients in many industry sectors, understand their business, their challenges and enjoy the achievement together made with them. I work with excellent colleagues, together we are making changes in many industry sectors in China, by involving important big projects not only constructed in China but also worldwide. I have a relatively free environment where I can take many personal initiatives to impact others, to make our work more efficient.

What skills and qualities have you developed in your job?

After 10 years in Bureau Veritas, I’ve become a different person. I’ve developed management and leadership skills, by going from a team leader with 2 direct reports to a director with more than 460. My technical knowledge has also grown in Testing, Inspection and Certification (TIC) and several industries like power, railway, pressure equipment, containers, portal equipment, management system certification, industry product certificate, etc.

The good management I met, help, coach and trust me, and gave me lots of confidence to take new responsibilities. Also, working with people in different countries and in different cultures, understand them and work together with them. Also, I can learn different business and management practices, which opened my vision. My time management training is also proving to be very useful at the moment!

What 3 words best describe Bureau Veritas for you?

Family, postgraduate school, leadership

Hugues RABIER

Industry & Facilities (I&F)

Excellence Operational Director for Europe

France - Joined in 1994

Three years ago, I was far from imagining that today I would be the Excellence Operational Director for Europe.” Read story

Hugues RABIER

Industry & Facilities (I&F)

Excellence Operational Director for Europe

France - Joined in 1994

Briefly explain your work at Bureau Veritas.

I’m Excellence Operational Director for Europe. I coordinate the LEAN Management Initiatives in Europe and I’m directly in charge of the LEAN Transformation Team in France. This job consists of diagnosing existing processes to propose improvement and helping teams to apply change. After a phase of observations on field we help teams to design optimized processes by using LEAN methodologies. The last part of our job is to coach managers and members of teams for a few weeks to drive the change. We have more than 50 initiatives in 21 countries on going.

What do you enjoy the most about it?

I have the great opportunity to discover different work and different cultures of Bureau Veritas. In fact, we are driven to obtain a very precise comprehension of each job to be able to propose improvements. That needs to be experienced in the field, in the teams. That’s why I spend my time in our network; it’s the place to be to really understand what’s happening.

What has been your most challenging experience at Bureau Veritas?

Probably to pass from a technical job of Consultant to Team Manager. It was a very exciting period in which I had to manage a lot of growth and recruit competencies at the same time. I was not really prepared for that, but I had a very good manager who helped me with regular coaching.

A few key managers have played important roles throughout my career. They gave me their confidence and helped me to rise. They taught me things that I keep in mind and try to practice. For example, as difficult as it is to see a good team member leave, I’m always very happy and proud when one of them is promoted.

How would you describe working at Bureau Veritas?

You know how it starts but you cannot guess how the end will be! It’s like a good action movie. Potentials of evolutions are huge if you are curious, open minded,ready to try new adventures and a little bit mobile… Three years ago, I was far from imagining that today I would be the Excellence Operational Director for Europe.

What skills and qualities have you developed in your job?

For 20 years, I’ve had various lives in this company. Each one has brought me new skills:

Technical, at the start of my career because it’s an important value for Bureau Veritas;

Commercial, which gave me the ability to hear the voice of customers;

Managerial, because you can’t build something strong without motivated teams and valued collaborators;

Financial, which is part of the DNA of any Bureau Veritas manager;

To be “out of the box”. Creativity at Bureau Veritas has no limits. It’s a company that lets you try and learn.

What 3 words best describe Bureau Veritas for you?

Unlimited, networking, diversity

Learn more about how we train, develop and promote our employees in Social and Environment Responsibility Report

Download 2013 Social and Environment Responsibility Report
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