Our Value Proposition
As a global leader in the TIC business, we focus on providing value add to our clients. As well as a global footprint, decades of experience, key accreditations and global client recognition, we additionally pride ourselves through technical services, information services and client intimacy.
Technical Services
- Global business processes. Governance for harmonized approach. Repeatability of results globally.
- Regulatory review process. Dedicated research center. Knowledge of 80+ countries covering 26 product categories.
- Technical leadership around product and supply chain performance improvement
- Standard LIMS operating platform with global access to information & driving performance improvement.
- Zero Tolerance Integrity function.
Client Intimacy
- Account management/BD teams aligned with clients globally. Partnership model drives client focused service delivery throughout the supply chain.
- Skilled and knowledgeable technical and commercial leaders from within the supply chain - advice on best practice adoption
- Consultation on regulatory evolution, new markets, technical requirements, best practices, program benchmarking, …
- Program Service Delivery. Monitors program performance and quickly resolves issues.
Information Services
- OneSource Suite. Provides informed and real time QA /supply chain decision support.
- Key value add features include:
- business intelligence enabling data mining, benchmarking and supplier scorecards,
- product disposition enabling concession to ship decisions to be made based on test / inspection reports,
- regulatory and standards management, and,
- our technical file management solution, product technical folder (aligned with US RTP, EU NTSD).
