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Product Testing for the Hospitality Industry

Bureau Veritas Buffalo

Business Challenge

Suppliers and manufacturers of products intended for the hospitality industry need to be confident that their products meet customer expectations along with the required safety, regulatory and government standards. The need to meet these objectives is crucial. Non-compliance can run the risk of enforcement under various national, state, or municipal laws. Poor quality products can result in customer dissatisfaction, hazard, and injury. Both can negatively impact brand image.


Bureau Veritas offers testing for a wide range of products including furniture, hard goods, and textiles. Testing can determine if your products comply with regulatory requirements and industry standards, if manufactured to specifications, how the products perform against a set of established criteria, and how different suppliers’ products perform against one another.

Our understanding of regulatory and quality requirements, along with our technical leadership and experience working with high-profile multinational companies, can provide you with solutions that will demonstrate best business practices and your commitment to quality products.

What are the key benefits?
• Demonstrate compliance to applicable regulations
• Confirm products customers use or interact with are safe and reliable
• Compare product performance between suppliers
• Determine if a product will be damaged in transport
• Analyze how normal usage or environmental factors will affect a product

Conversion of Residential Products to Commercial Products

Already had testing conducted on your residential product? Are you now in the market to convert your residential items to commercial use? Bureau Veritas can help!

Our trained staff at Bureau Veritas Buffalo has developed a unique testing strategy to assist in your conversion. The “Fast-Track” plan was created with the customer’s needs in mind, pairing expedited turnaround times with predefined prices to help accelerate your testing experience. We have identified important tests that are key indicators of the durability of your item prior to it being tested to the full commercial protocols.

Cick to view more information on our Fast-Track Program or contact us at 1-800-277-3300 or

Why Choose Bureau Veritas Buffalo?

Competitive Pricing: Bureau Veritas Buffalo offers competitive pricing, fast turnaround times and industry-leading customer service.

Existing Protocols for Hospitality: Bureau Veritas already has experience in designing protocols specific to the hospitality industry. Some example protocols include: Chairs, plate ware, upholstery, and many more!

New Fast-Track Program: Bureau Veritas Buffalo is currently the leader in assisting the customer in their residential to commercial conversion needs. The program was developed here and continues to evolve based on customer feedback and client-driven testing plans. Learn more.

All Inclusive Laboratory: Bureau Veritas Buffalo is the only all-inclusive testing lab in the Americas region. We can assist all of your testing needs in one campus. Buffalo has a full service Hardlines laboratory along with an Analytical, Softlines, and Toy lab.

FAQ - Frequently Asked Questions

  • I am trying to select appropriate vendors and would like to see a comparative analysis of their products. How can you help with my decision making process?

    Through a combination of factory assessments and comparison testing results, Bureau Veritas can provide you with valuable data to support purchasing and supplier selection processes.  In addition, we have a designated Engineering Services Group that focuses on “outside of the box” solutions when a particular issue or concern with a supplier is identified.  (Examples: hazard assessments, design evaluations, and failure analyses.) 

  • I already have test reports for my residential furniture. Can I use these in place of commercial testing?

    No, unfortunately the testing conducted on residential products is different than that for commercial products.  Furniture that has been tested to the commercial protocol is much more rigorously evaluated than furniture subjected to residential protocols.  The standards and requirements employed are different and are typically non-transferrable. 

  • Schedule a Lab Visit Today

    We look forward to the opportunity to host a lab visit for you in Buffalo. Our art-of-the-art, showcase laboratory features testing, analytical and consulting services for all product line specialties. Our open-door policy encourages our valued customers or potential clients to come and see first-hand what we have to offer.

    Contact us today at 1-800-277-3300 or to set up a time to visit today!

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